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Terms of use of the site

Basic definitions

  • Owner - FOP Mankovskyi Denis Oleksandrovych

  • The site is a resource on the Internet at the address https://boxandstrap.com , the content of which belongs to the Owner and is controlled by the Owner.

  • The goods are original boxes and accessories for Swiss watches.

  • Content – information in any form posted on the Site.

  • The client is any legal person who has started interacting with the Site.

  • Personal data - data of a natural person in the sense of the Law "On the Protection of Personal Data".

  • Registration on the Site – creation of an account by entering personal data by the Client.

  • Contract – a contract of sale concluded by the Client when purchasing the Goods.

Procedure for using the Site

  1. Registration on the Site:

    • The client must register on the Site to place orders and other actions.

    • Account deletion is possible by submitting a request to boxandstrap@gmail.com.

  2. Use of Site content:

    • Content may be viewed and downloaded for personal, non-commercial use only. It is forbidden to modify and distribute the content without permission.

Exchange and return of physical goods

The possibility of exchanging and returning goods in accordance with the legislation of Ukraine within 14 days from the moment of purchase, provided that the product form and accompanying documents are preserved.

Exchange and return process:

  1. Fill out the online form on the website.

  2. Send the goods through Nova Poshta, Kyiv #89.

  3. Get confirmation of exchange or refund.

Ordering and using services

You can place an order through the website, by calling the contact number or by visiting the office.

Use of services:

  1. Sign in to your account.

  2. Select the required service.

  3. Follow the instructions on the website.

Order cancellation

Cancellation of the order is possible before the goods are shipped or the service is provided. To do this, contact customer service with your contact details and order number.

Cancellation process:

  1. Contact us.

  2. Confirm order cancellation.

  3. Get a refund if the order has been paid for.

Delivery

We offer several delivery options, including free delivery by Nova Poshta.

Delivery terms:

  • Standard delivery (2-3 days).

  • Express delivery (1-2 days).

  • Free delivery for orders over UAH 1000.

Return and withdrawal of funds

In case of product return or order cancellation, funds will be returned to your account within 7 working days after receiving and checking the product in stock.

Refund process:

  1. Fill out an application for a refund on the website.

  2. Send the product to our warehouse.

  3. Get refund confirmation.

For additional questions, call +38 097 700 0068 (7 days a week).

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